Operations Manager
Job Description:
We're Getir, the pioneers of super fast delivery. Our founding idea: Groceries in minutes, delivered to your door through our app. Now offering more delivery models across different locations, our goals are made possible by our one-of-a-kind business model with our unique technology at its core. Our rapidly growing environment is the perfect opportunity to take initiative and create your legacy.
What You'll Be Doing?
- Manage the end-to-end performance of assigned warehouses and ensure operational targets are consistently achieved.
- Monitor and improve key operational metrics, including service level, productivity, quality, inventory accuracy, waste, and cost efficiency.
- Analyze operational KPIs, identify performance gaps, and implement sustainable improvement plans.
- Lead, coach, and develop Warehouse Managers and their teams to foster a culture of accountability, engagement, and continuous improvement.
- Optimize workforce planning, shift scheduling, and capacity utilization to meet changing business needs.
- Investigate operational issues impacting customer experience, determine root causes, and implement corrective actions.
- Collaborate closely with cross-functional teams including Supply Chain, Customer Experience, HR, and Central Operations to ensure alignment and seamless execution.
- Support the implementation of new processes, operational initiatives, and strategic projects across the warehouse network.
- Promote and maintain high standards of safety, compliance, and operational discipline within all assigned locations.
What You'll Bring?
- Bachelor's degree from a reputable university.
- Minimum of 6 years of experience in warehouse, logistics, retail, e-commerce, or quick-commerce operations.
- Proven experience managing multi-site operations and leading large teams.
- Strong understanding of operational KPIs, workforce planning, and performance management.
- Demonstrated ability to analyze data, identify trends, and make data-driven decisions.
- Advanced proficiency in Microsoft Excel; familiarity with SQL and data visualization tools is considered an advantage.
- Excellent communication, stakeholder management, and problem-solving skills.
- Ability to thrive in a highly dynamic, fast-changing, and performance-oriented environment.
- Willingness to travel when required.
You as a Getirian
You are a good person first, everything else is secondary. You are a champion of growth, and actively strive to be the best version of yourself, for you and your team. You value diversity, and embrace ideas over hierarchy.
You aren't afraid to learn and re-learn at Getir speed. You are an initiator, in charge of your own story and your legacy.
Benefits
Hybrid working model
Once-in-a-career opportunity to make an impact in one of the fastest-growing mobile-commerce businesses in the world.
Take charge of your own career growth with us through professional development opportunities! We really mean it when we say that upward and sideways mobility are some of our favorite terms.
Health insurance (family included)
Meal card
Competitive salary
For detailed information on how we process your personal data, please review our Candidate Clarification Text (http://static.getir.com/candidate/index_en.html).